Etiquette rules for people who. Etiquette rules that will make you better. Always check if your interlocutor can talk to you at the moment

In the modern world, not knowing the rules of etiquette means spitting against the wind, while exposing yourself in an uncomfortable position. Unfortunately, many perceive compliance with certain norms and rules of communication as something shameful, considering it a sign of highbrow aesthetes who are quite far from real life. However, these people forget that rude and tactless behavior can cause the same reaction in return.

In fact, the basics of etiquette are pretty simple. This is a culture of speech, elementary politeness, a neat appearance and the ability to manage your emotions. Both of these apply to both men and women.

If you say the phrase: "I invite you" - this means you pay... Another wording: "Let's go to a restaurant" - in this case, everyone pays for himself, and only if the man himself offers to pay for the woman, she can agree.
Never do not come to visit without a call... If you are visited without warning, you can afford to be in a dressing gown and curlers. One British lady said that when intruders appeared, she always put on shoes, a hat and took an umbrella. If the person is pleasant to her, she will exclaim: "Oh, how lucky, I just came!". If unpleasant: "Oh, what a pity, I have to leave."
Don't ask a girl out on a date through and, even more so, communicate with her like that.
Do not place your smartphone on a table in public places. By doing so, you show how important the communication device is in your life and how much you are uninterested in the annoying chatter going on around you. Any minute you are ready to leave useless conversations and check the Instagram feed once again, answer an important call or get distracted to find out which fifteen new levels have come out for Angry Birds.
Man never does not carry a woman's bag... And he only takes a woman's coat to bring it to the locker room.
Always keep your shoes clean.
If you are walking with someone and your companion greeted you person, should say hello and you.
Many people think that you can only eat with chopsticks. However, this is not entirely correct. Unlike women, men can eat sushi with their hands.
Do not chat on the phone.... If you are in need of a soulful conversation, it is best to meet with a friend face to face.
If you have been insulted, you should not respond with similar rudeness, and, moreover, raise your voice at the person who insulted you. Don't get down to his level. Smile and politely move away from the ill-mannered interlocutor.
On the street the man should go to the left of the lady... On the right, only military personnel can go, who must be ready to perform a military salute.
Drivers should be mindful of the fact that in cold blood sprinkle passers-by with mud - blatant lack of culture.
A woman may not take off her hat and gloves indoors, but no hat and mittens.
Nine things to be kept secret: age, wealth, gap in the house, prayer, composition of medicine, love affair, gift, honor and dishonor.
Arriving at the cinema, theater, at the concert, you should go to your seats only facing the seated... The man walks first.
The man always enters the restaurant first., the main reason - on this basis, the head waiter has the right to draw conclusions about who is the initiator of coming to the institution, and who will pay. In the case of a large company, the first person enters and the one from whom the invitation came to the restaurant pays. But if a doorman meets visitors at the entrance, then the man must let the first woman pass. Then it finds free places.
Never you should not touch a woman without her desire, take her hand, touch her during a conversation, push her, or take her hand above the elbow, except when you are helping her get into or out of a vehicle, or cross the street.
If someone calls you impolitely (for example: "Hey, you!"), do not respond to this call. However, you do not need to read lectures, educate others during a short meeting. Better to teach a lesson in etiquette by example.
Golden Rule when using perfume - moderation... If by the evening you smell your perfume, know that everyone else has already suffocated.
A well-mannered man will never allow himself not to show what he should. respect for a woman.
In the presence of a woman, a man smokes only with her permission.
Whoever you are - a director, an academician, an elderly woman or a schoolboy - entering the premises, say hello first.
Maintain confidentiality of correspondence... Parents should not read letters intended for their children. Spouses should do the same with each other. Anyone who rummages through the pockets of loved ones in search of notes or letters is extremely ugly.
Don't try to keep up with fashion... It is better to look not fashionable, but good, than bad.
If, after apologizing, you are forgiven, you should not return to the offensive question again and ask for forgiveness again, just do not repeat these mistakes.
Laugh too loud, communicate noisy, intently looking at people is insulting.
Don't forget to thank your loved ones people, relatives and friends. Their good deeds and willingness to offer their help is not a duty, but an expression of feelings worthy of gratitude.

I am very sensitive to the rules of good form. How to pass a plate. Don't scream from one room to another. Do not open a closed door without knocking. Let the lady pass forward. The goal of all these countless simple rules is to make life better. We cannot live in a state of chronic war with our parents - this is stupid. I carefully monitor my manners. This is not some kind of abstraction. This is the language of mutual respect that everyone understands.
American actor Jack Nicholson

It is impossible to imagine a cultured society without etiquette - rules of behavior that determine what is acceptable and what is not when communicating with other people. The norms of behavior in society have evolved over many centuries. They can vary significantly from country to country.

Rules of conduct in society, what are they?

There are rules and norms of etiquette adopted in society, which must be adhered to by everyone, both adults and children. Knowing what the norms of social etiquette are, you can avoid many unpleasant situations.

Many are interested in what rules of conduct exist in society, which should be known and applied in practice.
Among the basic rules of etiquette, 5 groups can be distinguished:

Ability to present yourself correctly. This block includes external signs of self-confidence: the ability to dress tastefully, beautiful gait, moderate gestures, well-groomed appearance, upright posture.

Competent and calm speech. The ability to clearly and understandably express their thoughts, convey the necessary information to the opponent, build a constructive dialogue, competently and capaciously parry in a dispute.

Compliance with table etiquette. Accuracy while eating, the ability to use cutlery correctly, knowledge of table setting rules.

Observance of etiquette in public places: transport, hospitals, museums, theaters, libraries, etc.

Compliance with business etiquette: the ability to build relationships with colleagues and management, conduct business negotiations, respectfully and politely communicate with business partners.

A person who fulfills all these norms disposes to himself and creates the impression of a well-mannered and intelligent. Such a person is quicker to make concessions, less often they refuse requests and help.

Line of conduct concept

The line of behavior is the conscious or unconscious behavioral traits of an individual or a group of persons that are repeated systematically over a long period. The behavior of an individual is characterized by his moral principles and personality traits, as well as the motives that induce him to commit various actions.
To make it easier for a person to adapt to the environment and find a common language with people, he needs to develop a behavioral line (correct behavior) and adhere to it.

Behavior as a moral category

Behavior is a set of actions performed by a person over a long period of time under given conditions. A model of behavior is formed from individual actions. Regardless of whether these actions are consciously committed or not, they are subject to moral assessment.

In some cases, the behavior of one person may reflect the attitude of the entire team or group of people.

The behavior of an individual is influenced not only by his character and temperament, but also by the characteristics of interpersonal relations. The behavior of an individual clearly expresses his attitude towards people, society and objects of the environment.

A code of conduct is a rule adopted by society to coordinate the behavioral activity of people.
The concept of rules of conduct. Etiquette

Etiquette is a set of rules and norms of social behavior that regulate interpersonal relations between people. Etiquette is a component of the culture of a society. It provides for a complex structure of relationships that is formed between people in the process of their interaction.

Social etiquette includes concepts such as:

respectful and protective attitude of men towards women;

respectful appeal to the older generation;

courteous communication with people around;

compliance with the rules of dialogue;

observance of etiquette during meals;

compliance with the rules regarding the requirements for clothing (adherence to the dress code).

Adhering to these rules, a person shows himself to be a decent and well-mannered interlocutor.

In addition to general rules, there are also strict ethical norms that are distinguished by a permanent nature. These include:
respectful treatment of pupils and students to teachers;

subordination of subordinates in relation to the management team;

observance of the rules of decency in public places, during business meetings and conferences.

Behavior as a reflection of a person's actions

Human behavior can be classified into the following types:

Demonstrative - the desire to draw attention to your own person by performing demonstrative actions.

Responsible - conscientious fulfillment of all duties and obligations assigned to a person.

Sponsoring behavior - actions aimed at the benefit of people, in which no response is provided (selfless help).

Internal behavior - a person's mental activity, his decisions, faith and values.

There are other forms of behavior, the definition of which is characterized by a more complex structure:

Deviant - is defined as sharply negative behavior, a departure from the norms of human behavior in society. Most often, such behavior entails the application of punishment in relation to such a person.

Conformal - indifference to what is happening around, lack of desire for independent decision-making, thoughtlessly following others in their actions.

Human behavior can be divided into the following categories:

Inherent in him from birth - innate qualities and instincts.

Acquired in the process of life - actions that a person performs, starting from their moral principles and upbringing.

Intentional - behavior performed on a conscious level (conscious).

Unconscious - the actions that a person commits are of a deep psychological nature.

Public opinion as a reaction to human behavior

Public opinion is a mechanism of influence through which society influences the behavior of each individual person. This concept includes all types of social interaction, such as customs, rituals and traditions, as well as norms of behavior, the observance of which is an unspoken rule for many people. Such forms of interaction contribute to the formation of public opinion, which is a regulator of relationships between people in different spheres of life.

From the standpoint of ethics, the main criterion for influencing human behavior is public opinion, and not his personal views. Social opinion includes generally accepted moral principles and categories.

In contrast to public opinion, there is freedom of choice. This means that a person's behavior is his own business. But everyone is obliged to adhere to moral standards.

Public opinion has a great influence on the formation of the character and behavior of an individual in society. By the behavior of a person, one can accurately determine his attitude to the world around him and his own personality.

Good manners rules for men

An intelligent man should be dressed tastefully and appropriately for the occasion. His communication with the female sex is accompanied by a calm speech without rudeness and harsh tone. He is always ready to help a woman, regardless of whether she is a close person to him or not. It is not difficult for him to give a woman or a girl a hand when exiting a transport, help carry heavy bags to a neighbor to the door, open the door in front of her when entering a room, etc.

A man needs to be attentive to a woman's needs. But even when dealing with other men, he should be polite, not show his superiority and not praise himself. He must resolve all controversial issues delicately, avoiding the emergence of conflict situations.
He has an innate sense of justice in relation to all people, regardless of rank and status in society. He appreciates the work, time and energy of other people, he has a sense of his own dignity and respect for others.

The main rules that a man must follow:

By inviting someone to a cafe or restaurant, this man implies that he is ready to take all the costs on himself.

When walking with a woman, a man should walk to her left. Only those who are military can be on the right to be able to salute if the need arises.

A woman should always enter the room first, and a man should let her go ahead.

After getting out of the car, a man is obliged to open the door to a woman and give her a hand.

A man should help a woman put on outerwear before leaving the premises and hold a handbag if necessary.

Strict adherence to established norms of behavior by a person characterizes him as a conscious and responsible individual.

Etiquette for women

For the fair sex, there are general rules of conduct. A woman should be able to present herself. This skill means adherence to a woman's demeanor and communication, the ability to dress beautifully and tastefully.

She must be able to build a dialogue, show tact and respect for others. A woman should keep an even posture and be able to walk gracefully. She must be able to properly show attention to men.

Frivolous behavior is not inherent in a well-bred woman: open flirting and obsession will be inappropriate in dealing with men and can cause a negative reaction.

When dealing with a man, a woman needs to be polite and tactful, but at the same time keep a distance and know her rights. She has the right to refuse compulsive courtship and let the man know that he is overstepping the permissible boundaries.

Women who are prone to violent manifestations of emotions should be able to restrain them at the right time and hide their negative attitude towards something: do not use obscene language and an increased tone in conversation. In some cases, a strong manifestation of joyful emotions is also considered bad form.

Rules for women:

It is not recommended to be indoors in mittens and a hat, but gloves and a hat are allowed.

A bright and defiant make-up should only be used for going to a party.

An important point is the correct use of perfumes: if a woman smells the scent of her perfume, it means that there are a lot of them.

You should correctly select and combine jewelry. Rings are not allowed to be worn over gloves, but bracelets are allowed. The largest number of jewelry (including decorative buttons) should be no more than 13 items.

Parents should pay attention to the fact that children tend to imitate them in everything (consciously or not) and adopt the parental model of behavior. As such, parents need to set a good example for their children by carefully commenting and coordinating their behavior in public and playgrounds.

It is common for children aged 2-2.5 years to greet others with joy. This behavior should be encouraged. When playing in the playground with your child, you can invite the children to exchange toys for a short time. This way, it will be easier for children to learn how to share and ask permission to play with other people's toys.

A child over 3 years old should know that it is unacceptable to behave and run noisily in public places (shops, buses, clinics).

As the child grows older, it is necessary to teach him the discipline and the appropriate style of communication with adults and peers. Rules of conduct for children over 6 years old:

It is unacceptable to interrupt and interrupt someone else's conversation, to behave insolently and rudely towards adults and children.

You should treat elderly people with courtesy and respect and help them.

Conduct yourself within the bounds of decency in public places such as theaters, museums, exhibitions, concert halls. It is forbidden to make noise and distract attention to yourself.

The child should be warned to be vigilant, since criminals can take advantage of his credulity and courtesy. You should not enter into conversation with strangers and go anywhere with them.

Correct behavior in the company of business people

Generally accepted business etiquette is the rules that are designed to coordinate the relationship between coworkers, management team, business partners, etc.

The formation of business relationships is influenced not only by etiquette, since it regulates only external behavior. A person needs to be cultured and have high moral principles in order to implement all the norms of business etiquette.

The foundations of business relationships were formed at the beginning of the 20th century. and remained unchanged:

respect and observance of the laws;

honor and justice;

observance of the right to private property;

keeping promises;

spending commensurate with income;

healthy competition based on legal compliance.

Important business rules:

Responsibility and honesty - help in the formation of long-term and effective relationships between partners and colleagues.

Diligence - an obligatory person inspires respect and trust, which contributes to more effective interaction.

Subordination - serves as a tool in the process of regulating business relations between superiors and subordinates.

Love for their profession, dedication to the company - such people are valued in the team, and the management trusts them.

A friendly attitude towards colleagues and business partners.

Competence - avoiding mistakes and meeting deadlines for completing assignments.

Punctuality - you should come to business meetings strictly at the appointed time.

Competitiveness - the availability of knowledge and skills, thanks to which an employee can apply for a position, having a competitive advantage over other applicants.

A neat appearance - the way a person looks can tell a lot to others. Therefore, you should pay attention to your image.

Feedback - building trust between employees in an organization is key: corporate culture affects the work of the team, increasing or decreasing its effectiveness.

Basic norms in society

Cultural behavior in society includes:

A greeting is a sign of politeness when meeting a familiar person. When entering a room, the person entering must greet everyone present first.

Farewell - when leaving, it is imperative to say goodbye.

Gratitude - it is customary to thank both acquaintances and strangers for the service rendered, help, assistance, etc.

Neat appearance - Clothes should be neat and tidy for the occasion and in season.

Compliance with the rules of personal hygiene is a distinctive feature of a cultured society.

Come to visit without warning. You should inform about your intention to visit both relatives and friends, acquaintances. People should be able to prepare for the meeting as they may have other plans.

Look into someone else's phone and read correspondence: everyone has the right to maintain the confidentiality of personal information.

Asking about the amount of salary, personal life, etc. It is allowed to talk about these topics only when the interlocutor is the first to start talking about it.

Get angry, argue, go into open conflict. When contradictions arise, an intelligent person does not raise his voice to an opponent, does not offend him, but continues to confidently and calmly argue in defense of his position.

Open the door and enter the room without knocking. If the door is closed, it is necessary to knock on it both at work and at home, preventing an uncomfortable situation.

There are many rules for the coexistence of people in society. The main ones should be considered in detail.

To gain respect and recognition in society, it is necessary to pay attention to others, to show a sincere interest in them. This behavior is appreciated by others and helps to quickly win over people.

Hospitality is an important quality of a cultured person. Thus, he shows his friendliness and affection to the guests. Greetings, goodbyes, gratitude, and other expressions of courtesy in communication can help build relationships with others.

Bragging and conceit, on the other hand, are perceived negatively by people. The impression of a person is formed on the basis of his actions and behavior.

It is considered rude to interrupt the interlocutor during a conversation. First, you need to give your opponent a say, and then express your point of view.

It is forbidden to point fingers at people and stare at close range for a long time, especially if the person has obvious physical disabilities. A violation of personal space is considered to be close to a person (both a friend and a stranger). This point includes the use of harsh perfume, smoking in a crowded place without the approval of those present (especially among non-smokers).

Repulsive behavior includes frequent complaints about someone or something, negative statements and criticism. An intelligent person avoids such behavior in society.

Staying calm under all circumstances is a valuable skill that everyone should learn. Irritation and anger not only provoke conflicts between people, but also violate inner harmony. Being in society, you should keep your emotions and feelings under control at all times. If a person nevertheless began to get nervous, he needs to be careful not to raise his voice to an opponent.

Punctuality is an important character trait, because it shows a person's attitude towards their time and respect for other people.

The fulfillment of their promises characterizes the individual as responsible and obligatory. Failure to comply with this word can lead to dire consequences for the person to whom they promised something.

An important point in relationships between people is the timely repayment of debt. Deviations from this rule can lead to conflicts and enmity.

Public transport etiquette

You should adhere to the rules and know what behavior is in public transport:

Before getting on public transport, you should first allow others to get off.

There is no need to detain other people, but to go through and take empty seats.

It is necessary to give way to the disabled, the elderly, women with children and pregnant women.

If you accidentally push or hit someone, you should apologize.

Rules governing people's behavior on the street

Rules of conduct on the street:

not to cause inconvenience and trouble to those around you with your behavior;

throw garbage only into trash cans;

being in a crowd, it is unacceptable to squeeze through it, pushing people with your elbows;

things should be carried in such a way that they do not interfere with people passing by and do not hurt them;

you should not talk loudly in public places, thereby attracting too much attention to yourself.

Store etiquette

Basic rules of conduct in the store:

Entering the retail space, you must first release people who go out, and then let the elderly, disabled and pregnant women pass forward.

It is unacceptable to enter the store with a cigarette or ice cream, take animals with you.

After making a purchase, the seller needs to thank.

When returning goods of inadequate condition, it is necessary to calmly explain the reason.

You must adhere to the queue. Pregnant women, disabled people, and women with small children should be allowed to go ahead.

Knowing the rules of ethics in public places can help you avoid many unpleasant situations.

Etiquette at a party and at the table

Reception of guests is carried out as follows:

The owner of the house must meet the guests at the doorstep and help them take off their outerwear, after which the hostess must escort them to the table and introduce them to the guests already present.

You need to talk to guests, but it is unacceptable to impose topics for conversation on them. You can view photos and videos only with the consent of all people.

Attention should be paid to the fact that all guests have the necessary cutlery at the table.

Guest rules:

It is unacceptable to be more than 10-15 minutes late.

Well-mannered people do not come empty-handed. Champagne and a box of chocolates, flowers, etc. are suitable as a presentation.

If the dinner takes place in a narrow circle of people, then it is recommended to praise the culinary skills of the hostess of the house. At large receptions, such gratitude will be superfluous.

Silence at the table all the time and not maintaining a conversation is a sign of bad taste.

It will be ugly to leave the guests without saying goodbye. Thanks to the hosts for the welcome and to say goodbye to the other guests.

Rules governing the behavior of people at the table:

A woman should sit down at the table first, and a man should help her in this by moving a chair in front of her.

It is unacceptable to put your elbows on the table. Hands are placed on the table, and the elbows are pressed against the body, so as not to interfere with the guests sitting next to them.

It is necessary to take food slowly, chewing it thoroughly. It is unacceptable to sip while eating and chew loudly.

The meat must be cut into small pieces, holding the knife in the right hand and the fork in the left.

In between meals, the knife and fork are not placed on the tablecloth, but placed crosswise on a plate.

Before drinking from the glass, you need to blot your lips with a napkin so that there are no stains on the glass.

Putting ready-made meals on your plate should be followed by the devices that are intended for this. It is forbidden to do this with your fork or spoon.

It is forbidden to use a toothpick while sitting at the table.

It is a violation of etiquette to talk with your mouth full or leave the table with food in your mouth.

If a cough is caught by surprise, you need to cover yourself with a napkin.

It is not recommended to insist that the guest try any dish, since everyone has different tastes.

While at the table, you should give preference to light and casual topics of conversation.

Rules for meeting parents

In order to avoid gross mistakes when meeting parents, it is recommended to adhere to the following everyday rules of behavior:

It is considered bad form to come empty-handed or give alcoholic beverages to the girl's (young man's) father when meeting. The best option is to give flowers to mom or sweets to the table.

Parents should be the first to start the conversation.

One should behave with restraint and calmness, without flattery and inappropriate praise.

It is not recommended to refuse treats, as they were prepared especially for the guest. It is advisable to try a little of everything, to thank and praise the mistress of the house.

Drinking a lot of alcohol should be avoided and drinking 1-2 glasses of wine or champagne is recommended instead.

Girls are not advised to smoke when they first meet with their parents.

A neat appearance is a person's calling card. Trousers (jeans) and a shirt are suitable for a young man. Shorts and T-shirt are not recommended. Girls are forbidden to wear short skirts and shorts, a dress with a deep neckline.

Behavior with parents at the first meeting should not be provocative. Their questions must be answered tactfully and politely. Telling obscene anecdotes and jokes will be inappropriate.

At the end of the meeting, you should invite the parents to visit you.

Subtleties of communication

Communication is an important element in people's lives. In modern society, there are 2 main types of communication:

verbal;

non-verbal.

Communication helps people build harmonious relationships with others, therefore, attention should be paid to certain aspects of this process:

Listening skills. It helps to better understand a person, his feelings and emotions. It is important for everyone to be listened to and understood, supported with advice and encouraged. This skill is valued in society. You should listen to the interlocutor without interrupting him, and then enter the conversation yourself.

The manner of expressing one's thoughts and wishes clearly. Hints and innuendos should be avoided; you need to voice your point of view and requests directly and in a gentle way. You can thank in advance, say the word "please", because this technique often works.

Communication skills with negative people. They are called human vampires. They suck positive energy from their opponents, provoke scandals, etc. Their impact on human health and psyche can be harmful during prolonged communication with them. Such people should be avoided whenever possible.

But if this does not work out, then you can use the following tips:

to abstract from the negative personality and not to take his words and statements to heart;

remain calm, present arguments and arguments in a confident tone, confirming them with facts;

you should not show a response to anger: screaming, getting angry, irritated, because the brawler is waiting for this, and calmness and indifference to his words will lead him into a stupor.

The rules for communicating with such people involve avoiding talking with them or offering them another, more interesting topic for conversation.

You should not share good news and your achievements with them, because they will begin to show envy and complain about their own lives.

It is necessary to be able to make a wardrobe in which things will be present for all occasions. The features of body size and other parameters should be taken into account. The thing should be selected with taste and shape. Its purpose is to decorate its owner.

Choosing colors is important when designing a wardrobe. Choosing the right range, one should start from criteria such as the color of the skin, hair and eyes. Each person has his own color type:

Winter - skin color can vary from light to dark, hair is black or brown.

Spring - light shades of hair and eyes, light and delicate skin, pale lips.

Summer - light blond or ashy hair. The eyes are gray, green, gray-blue, brown. Warm skin tone: beige or pinkish, pale lips.

Autumn - skin of a golden hue, eyes can be blue, green or dark brown. Hair is golden or red.

For the “summer” and “winter” color types, things with a cold color scheme will be suitable, for “autumn” and “spring” - with a warm one (pastel colors).

All things present in the wardrobe can be divided into the following categories:

For everyday wear: jeans, shirts, sweaters, pullovers, T-shirts, etc. In the women's wardrobe, you can also highlight dresses and skirts of a simple cut; shorts and sundresses can be attributed to the summer version. Such clothes are suitable for going to the store, walking with your child in the playground or in the park, etc.

In a business style: trouser suits, formal dresses, long skinny skirts, shirts with or without a strict pattern. Such clothes are suitable for work, business meetings with partners, conferences, interviews, etc.

Ceremonial weekend: for visiting social events, corporate parties, going to the theater, cinema, museums, etc. It should be more elegant and eye-catching than casual clothes, but not extravagant or vulgar. For men, these are classic suits (tuxedos), for women - dresses with decorations, iridescent fabrics, tight-fitting styles with a deep cut on the back.

Sports: suits made of special fabric designed for sports, lightweight sneakers for better fixation of the foot. Such things are suitable both for sports activities and active pastime (picnic, hiking, ice skating, skiing, etc.). In gyms, it is forbidden to practice in jeans, boots and other unsuitable clothing and footwear. This is against the rules and can be harmful to your health. Jewelry should be removed before exercising as it may deteriorate or cause injury.

You should always follow the dress code. It is important to learn how to skillfully select and combine things, hide flaws with their help and emphasize the dignity of the figure.

Business culture

To build a good career and get a high position, it is not enough to be just educated, you need to have in your arsenal many accompanying qualities that will help in moving up the career ladder. But knowledge of the norms of etiquette and the ability to stay in society will help build a solid foundation for a future career.

It is necessary to observe the culture of behavior in business and personal communication with people.

Among the fundamental principles of a business person's behavior are the following:

Organization. This is the ability to competently plan your working day, organize your workspace, tune in to the right wave, concentrate your attention on solving priority tasks. Punctuality is the main sign of a person's organization. A business person understands how precious time is. He appreciates both his own and other people's time, does not allow himself to be late for events, does not delay the decision of important issues, does not forget about the appointed meeting, etc.

Compliance with the dress code. Appearance says more about a person's personality than any words. It is unacceptable to dress provocatively for business events. This indicates a person's lack of taste and understanding of the importance of the situation. This may serve as a sign that a person does not accept something and rebel against social foundations, which characterizes him not from the best side in the eyes of colleagues and superiors. This person will not be perceived as a responsible employee, and his chances of making a profitable deal will be significantly reduced.

Grammatically correct speech. Diction should be clear and pronunciation of words should be intelligible. The main goal is to convey important information to opponents. In the absence of innate eloquence, you should devote time to this and learn to express your thoughts beautifully and clearly (both orally and in writing). It is necessary to avoid unnecessary phrases that do not carry a semantic load or contain unnecessary information.

Non-disclosure of commercial secrets. A chatty person is a godsend for a spy, and a chatty employee is a godsend for a rival firm. They try to get rid of such workers. In this case, problems may arise with further employment, because the employer can give a negative characterization to such an employee and put him on the black list.

Mutual respect. A qualified employee behaves calmly and with dignity, does not allow himself to be rude, insult and humiliate partners, colleagues and employees of lower positions. Such a person is able to listen, analyze information and understand the goals of the interlocutor.

Mutual support. You should provide help and support to your colleagues, give advice, help in doing the work. Good deeds will help to win over people, to form a trusting and friendly atmosphere in the team. Personal ambition and unwillingness to waste time with a colleague can play a trick and ultimately turn against that person. Do not forget that at work, the interests of the company are more important than personal hostility and conflicts.

A responsibility. During work, it is necessary to concentrate on the work process, set aside all extraneous matters, including personal ones. The work must be done with high quality and on time, otherwise it may affect the final result and negatively affect the activities of the entire company. For a responsible employee, the interests of the company are in the foreground.

Telephone etiquette. Conducting business negotiations over the phone requires the employee to maximize concentration of attention, because with such communication it is impossible to establish visual contact (most of the information enters the human brain through the organ of vision).

For the dialogue to take place, you should be polite and attentive, not interrupt the interlocutor, express yourself clearly and clearly, and ask the necessary questions.

Telephone etiquette in an organization requires an employee to spend a minimum of time making personal phone calls while on the job.

This will interfere with the work process, distracting the attention of others and the employee himself from completing the tasks assigned to him.

The main rule of a well-mannered person is to treat people as he would like people to treat him. All actions, both good and bad, will sooner or later return like a boomerang to their addressee.

If you say the phrase: "I invite you" - this means you pay... Another wording: "Let's go to a restaurant" - in this case, everyone pays for himself, and only if the man himself offers to pay for the woman, she can agree.
Never do not come to visit without a call... If you are visited without warning, you can afford to be in a dressing gown and curlers. One British lady said that when intruders appeared, she always put on shoes, a hat and took an umbrella. If the person is pleasant to her, she will exclaim: "Oh, how lucky, I just came!". If unpleasant: "Oh, what a pity, I have to leave."
Don't ask a girl out on a date through and, even more so, communicate with her like that.
Do not place your smartphone on a table in public places. By doing so, you show how important the communication device is in your life and how much you are uninterested in the annoying chatter going on around you. Any minute you are ready to leave useless conversations and check the Instagram feed once again, answer an important call or get distracted to find out which fifteen new levels have come out for Angry Birds.
Man never does not carry a woman's bag... And he only takes a woman's coat to bring it to the locker room.
Always keep your shoes clean.
If you are walking with someone and your companion greeted you person, should say hello and you.
Many people think that you can only eat with chopsticks. However, this is not entirely correct. Unlike women, men can eat sushi with their hands.
Do not chat on the phone.... If you are in need of a soulful conversation, it is best to meet with a friend face to face.
If you have been insulted, you should not respond with similar rudeness, and, moreover, raise your voice at the person who insulted you. Don't get down to his level. Smile and politely move away from the ill-mannered interlocutor.
On the street the man should go to the left of the lady... On the right, only military personnel can go, who must be ready to perform a military salute.
Drivers should be mindful of the fact that in cold blood sprinkle passers-by with mud - blatant lack of culture.
A woman may not take off her hat and gloves indoors, but no hat and mittens.
Nine things to be kept secret: age, wealth, gap in the house, prayer, composition of medicine, love affair, gift, honor and dishonor.
Arriving at the cinema, theater, at the concert, you should go to your seats only facing the seated... The man walks first.
The man always enters the restaurant first., the main reason - on this basis, the head waiter has the right to draw conclusions about who is the initiator of coming to the institution, and who will pay. In the case of a large company, the first person enters and the one from whom the invitation came to the restaurant pays. But if a doorman meets visitors at the entrance, then the man must let the first woman pass. Then it finds free places.
Never you should not touch a woman without her desire, take her hand, touch her during a conversation, push her, or take her hand above the elbow, except when you are helping her get into or out of a vehicle, or cross the street.
If someone calls you impolitely (for example: "Hey, you!"), do not respond to this call. However, you do not need to read lectures, educate others during a short meeting. Better to teach a lesson in etiquette by example.
Golden Rule when using perfume - moderation... If by the evening you smell your perfume, know that everyone else has already suffocated.
A well-mannered man will never allow himself not to show what he should. respect for a woman.
In the presence of a woman, a man smokes only with her permission.
Whoever you are - a director, an academician, an elderly woman or a schoolboy - entering the premises, say hello first.
Maintain confidentiality of correspondence... Parents should not read letters intended for their children. Spouses should do the same with each other. Anyone who rummages through the pockets of loved ones in search of notes or letters is extremely ugly.
Don't try to keep up with fashion... It is better to look not fashionable, but good, than bad.
If, after apologizing, you are forgiven, you should not return to the offensive question again and ask for forgiveness again, just do not repeat these mistakes.
Laugh too loud, communicate noisy, intently looking at people is insulting.
Don't forget to thank your loved ones people, relatives and friends. Their good deeds and willingness to offer their help is not a duty, but an expression of feelings worthy of gratitude.

I am very sensitive to the rules of good form. How to pass a plate. Don't scream from one room to another. Do not open a closed door without knocking. Let the lady pass forward. The goal of all these countless simple rules is to make life better. We cannot live in a state of chronic war with our parents - this is stupid. I carefully monitor my manners. This is not some kind of abstraction. This is the language of mutual respect that everyone understands.
American actor Jack Nicholson

Etiquette is a rather complex science, which is fraught with a number of peculiarities. The main subtlety is that the rules of etiquette do not always carry absolute meaning. It all depends on the place, time and circumstances. By comprehending these rules, everyone will be able to avoid embarrassing situations. A review article on the "Rules of Etiquette" will give a general idea of this concept. We will help you navigate in different life circumstances when you need to show your best qualities in communication and behavior.

Content:

The concept of etiquette

The historical roots of the very concept of "etiquette" go back to France. In a general sense, this term denotes a set of requirements assigned to a certain culture that are imposed on human behavior in each individual situation.

According to the dictionary definition, etiquette- these are generally accepted rules of behavior in society, established forms of behavior. The practical essence of etiquette is that it allows people to use ready-made rules behavior, manners and forms communication with different people.

The first rule of etiquette

For over 40 years, World Greetings Day has been celebrated annually. This event is not without reason given such attention. The fact is that greetings- this is the first rule of etiquette.

If communication takes place face to face, then you cannot do without a smile. The first impression leaves a deep mark, and another time there may not be any more to correct the opinion of yourself. Since ancient times, avoiding greetings has been considered a shining example of bad manners.

Communication etiquette

Etiquette is a tool that allows you to achieve what you want from communication with loved ones, friends or colleagues. To do this, you need to understand certain rules and use them in practice.

Any communication should start with a polite greeting and competent treatment. Even if the conversation is tiresome or does not arouse interest, you need to show attention to the interlocutor. In this case, you will find his favor and maintain a pleasant impression of yourself.

We have detailed the details in the corresponding article, we will add just a few more words about the concept that is relevant today - the rules of talking on the phone.

Telephone etiquette

Even the shortest telephone conversation should be conducted in accordance with generally accepted rules of etiquette, be it business or domestic. Today almost everyone has a mobile phone in their pocket. Therefore, the culture of communication on the phone lives and develops in step with the times.

Communication has always brought people closer together, even if it's just a conversation on the phone. This kind of conversation should fit into the box. telephone etiquette... It is important not to forget the words of greeting and goodbye, to be able to clearly express thoughts and stop in time, giving the floor to the interlocutor.

The norms of etiquette are studied from school and throughout life. Companies that care about their reputation even conduct special training for employees on how to communicate by phone. When carrying out business negotiations, not only the personal authority of the speaker is at stake, but also the image of the organization.

A person does not go beyond the socio-cultural space throughout his life. Thanks to the established rules of conduct, he maintains normal relationships with those around him. This is important for every educated person.

Mutual respect can be earned by adhering to the rules of courtesy. Non-conflict people show restraint, do not allow harshness and rudeness in their behavior. They try to avoid even the slightest conflicts and ridiculous situations, using the basics of etiquette science every day.

True benevolence, disinterestedness, sensitivity, politeness and tact are the main qualities of a person on which good behavior is built. They are important at all stages of communication and relationships. Such qualities will allow you to soothe mental pain, smooth out the resentment and prevent grief at all.

Good manners

Mastering good manners enriches a person's spiritual beauty. They are directly related to proper parenting. Such manners are manifested in gait, clothing, facial expressions, intonation, actions, and handling people.

A cultured person should be able to behave with restraint, modesty, tactfulness and attentiveness towards others. He must be held accountable for his words and deeds. These are the key qualities on which good manners are built. And they, in turn, are regulated by etiquette. This is their subtle connection.

At one time, Goethe compared the manners of a person with a mirror reflecting his portrait. These words have not lost their meaning and relevance in the modern world. The people around them notice everything, they judge a person by their behavior, which sometimes gives out more than they would like. To be on top, you need to keep track of your manners.

Table etiquette

When going to a gala event or a family dinner party, a romantic date in a cafe or a business meeting in a restaurant, it is important not to forget about good manners and rules of etiquette at the table... A cultured person should know them so as not to lose face.

Table etiquette is determined by a number of peculiarities and national traditions, but at least the generally accepted rules must be remembered. The culture of behavior at the table seriously affects the impression of a person. The inability to eat, take food or drink correctly can turn away from communication with such a person.

Modern rules of etiquette at the table are available to everyone. They reveal the purpose and use of serving items, regulate the norms of behavior while eating. Mastering this difficult science will make you feel much more confident at any table.

Guest etiquette

It may seem that being a guest is easy and fun. In fact, in order to become a welcome guest, you need to be able to behave beautifully, that is, to observe guest etiquette... Its instructions and subtleties must be learned by every educated person. It is not for nothing that the term “persona non grata” is widespread, which literally means an unwanted guest.

You need to be able to come to the invited hour, in a good mood, with no empty hands. It is also necessary to leave on time, with gratitude for the invitation and a warm welcome. It is important to be able to behave with dignity in any environment and company.

Norms and rules of etiquette

The norms and rules of etiquette have been refined over the centuries. Changes are made to them by different peoples who honor their national and cultural traditions. Despite this, there are generally accepted attitudes of behavior and communication between people.

Every educated person sets himself the task of not only familiarizing himself with the rules and norms of etiquette, but also tries to follow them. This is an important component of an individual's inner culture.

Basic rules of etiquette

The treasury of etiquette rules never ceases to fill with the development of society. In it you can find norms and rules of conduct for all occasions. Every self-respecting person should know at least the main ones. In this article, we give only an overview of the concept of "rules of etiquette", you can easily find specific examples on the net.

Adherence to key ethical rules simplifies interaction and, in general, makes life in society easier. Their observance allows a person to show his good breeding and education.

Good etiquette

Following the rules of decency does not mean at all that someone should dance to someone else's tune. A person who truly respects himself and others will try to adhere to good etiquette so as not to cause inconvenience to yourself and other people. To do this, it is enough to master simple and useful rules of good taste. Then not only personal life, but also the surrounding reality will become more beautiful, kinder.

Good etiquette is a guaranteed success. They will help you quickly establish good contact, elicit the right reactions, and generally feel confident.

Rules of etiquette in society

A person, being a social being, must behave in society with dignity, guided by the rules of etiquette. They are aimed at making the behavior natural, not feigned.

Sincere feelings have always been valuable. To express them, each member of society must strive for self-improvement. Internal harmony of a person is achieved by combining high morality with exemplary manners that follow from the rules of etiquette in society.

Etiquette for girls, men, children

Today, people rarely remember the times of chivalry, how nobly the real heroes treated women. Where can you find such gentlemen now? They can only be seen on the movie screen, rather than meet in real life. Real ladies are also rare today. A girl with refined manners is a rare guest in our area.

The fact is that the weaker sex today communicates on an equal footing with men. And the representatives of the stronger sex are afraid or do not know how to demonstrate their gallantry. Gender differences are blurring, but the rules of etiquette for today's girls and men are as relevant as they were in ancient times.

The subtleties of graceful manners are important not only for adults but also for children. They will help convey the correct model of behavior in society. The child will be able to communicate without difficulty with peers, relatives and strangers. Having mastered the rules of good manners, children will learn how to behave at school, at the table, in the cinema. Their social adaptation to adulthood will be painless.

Service etiquette is a set of appropriate rules established in work collectives in order to determine the behavior of employees. These rules are in accordance with moral and moral principles. Compliance with the prescribed requirements should be mandatory for both managers and subordinates.

Service etiquette are essential for maintaining a normal working climate and increasing productivity. Their implementation is of fundamental importance for stable and fruitful cooperation with clients and partners.

Service etiquette prescribes requirements for behavior not only within one's own team, but also in cooperation with external actors. While maintaining business communication with foreign partners, you need to know their rules of etiquette, traditions and customs. Only such a relationship can become long-term beneficial for both parties.

We talked in general terms about the rules of etiquette and the components of this concept for different sides of a person's life. The details of good manners in different circumstances are appropriate to consider separately, in detail, for each situation. It is impossible in all the subtleties to reflect the rules of conduct in one material. Therefore, we consider this article a starting point in the world of etiquette and will use it as the content for subsequent articles on this topic.

Content

In modern society, it is important to have good manners, to be able to behave correctly in different life situations. Etiquette has many characteristics and is a complex science. The main subtlety is that there are no clearly prescribed norms of behavior, it all depends on the circumstances, time and place. The rules of etiquette between a man and a girl will make communication more pleasant, and good manners will help to have a psychological effect on a partner.

What are the rules of etiquette

The concept comes from the French word "etiquette", which means a set of generally accepted rules of conduct, knowledge of the basics of politeness. There are several main types of etiquette:

ability to present oneself: formation of a wardrobe, grooming, physical fitness, gestures, posture, posture;
speech form: the ability to say compliments, greetings, gratitude, manner of speech;
table etiquette: the ability to take food, knowledge of serving norms, table manners;
behavior in society: how to behave in an office, shop, at an exhibition, in a museum, restaurant, theater, court;
business etiquette: relationships with bosses, colleagues, business negotiations.

Good manners rules for men

If reputation in society is dear to the representative of the stronger sex, he will always observe moderation in clothes. Shorts and T-shirts are appropriate for a family dinner or during a vacation in the countryside. For an informal setting, sportswear or classic clothes are suitable, and for business meetings, a tie and jacket are required. As for good manners, a well-mannered man will not be hampered by a polite nod in response to the greeting of even an unfamiliar person. How to communicate with a woman, bosses, relatives will be discussed below.

Modern etiquette for women

The first rule for a woman is tact in all situations. Etiquette lessons involve behaving respectfully with everyone, be it a roommate, a business partner, or an entryway janitor. If a woman likes to joke, then one should clearly define in which situation a joke can be allowed, and with whom one needs to be serious. It is necessary to observe the culture of communication with the opposite sex. You should not flirt with men you don't know or know, flirt or make eyes - this is a violation of etiquette. Politeness implies simple communication without intrigue, gossip and rumors.

Etiquette for children

The rules of conduct in society also exist for children. Further success, career, environment will depend on the knowledge that the child receives in childhood. The simplest techniques for mastering the rules of etiquette are reading fairy tales, watching cartoons, using board games on this topic, singing songs. The basic rule of politeness for a child is respect for all adults, children and animals without exception. From this, all the rest are already flowing smoothly.

How to behave in society

Basic set of rules of etiquette for men and women:

Do not come to visit without a call. Only if you are visited without warning, you can afford to meet a person in home clothes.
Do not place your bag on a chair or on your lap. A bulky backpack can be hung on the back of a chair. A purse or small purse is placed on the table, and if a man carries a briefcase, then it should be left on the floor.
When meeting, call your name first, if you have to communicate with a group of people. Only the right hand should be served.
In the car, the passenger needs to sit in the back seat. The most prestigious is the seat behind the driver.

In dealing with people

A typical day for a modern person includes many situations in which the culture of behavior and demeanor are tested: communication in stores, in public transport, meeting colleagues, rules of speech etiquette at official receptions, and so on. As for the first meeting with a person, the impression is created by how much the interlocutor knows how to introduce himself. In everyday etiquette, younger people or men are the first to meet. To make a good impression, you should always start with a smile.

How a girl should behave with a guy

Modern etiquette for girls provides for knowledge of the elementary rules of behavior with the opposite sex. At the first meeting with a man, you should not rush to his neck, it will be appropriate to just stretch out your hand. On a date, you need to behave lightly and naturally, joke and smile, but not be offended. You can't help telling a man about your shortcomings or bad relationship experiences at the first meeting. There is no need to shout about the merits, you can point out about them, but in passing.

Basics of etiquette

The rules of cultural behavior are simple: the culture of speech, which has a stylistic and grammatical orientation, a well-groomed appearance, attentiveness towards the interlocutor, the ability to provide a service to the needy, to listen to the speaker. The norm of acquaintance and subsequent communication is conditional, therefore it has the character of an unwritten agreement about what is generally accepted and what is not. Every cultured person should know and observe the rules of etiquette, understanding their need for society.

Good manners

A well-mannered person is immediately distinguished from the crowd. He is distinguished by knowledge of etiquette and a certain demeanor: voice intonation, expressions used in speech, gait, facial expressions, gestures. This is restraint, modesty, the ability to control emotions, actions, words. In order to correspond to the concept of a secular educated person, it is necessary to know and follow certain rules that are considered mandatory in a decent society:

when greeting, the woman is the first to give her hand to the man;
men greet everyone without exception;
when introducing a guest to other people (when meeting), they call his name, surname, patronymic (during business communication - a profession);
they do not bring a bad mood to visit, and if negative emotions are present, then the visit should be abandoned;
children should not be allowed to interfere in the conversation of adults, interrupt elders, whisper in the ear;
they do not make remarks to other people's children in the presence of their parents;
when making gifts to people, one should observe tact, taking into account gender, age, profession.

Ability to dress

The rules of etiquette oblige not only to know the correct manner of greeting acquaintances and strangers, be able to maintain small talk and adhere to decency in behavior, but also wear clothes appropriate for the occasion. Nothing catches your eye like colorful things. The category of things inappropriate for a man include embroidered shirts, vulgar costumes, too bright ties. Business attire should be moderately fashionable. In the morning, it is allowed to put on a jacket, frock coat or jacket pair. The color should correspond to the season: in summer - light, in winter - dark.

The ability to dress with taste is the first sign of a woman's good breeding. The encyclopedia of etiquette contains a range of rules related to clothing, the observance of which distinguishes a real lady. Women's clothing must match the nature of the job. An image valid for a model house will not be valid in a brokerage office. A business lady for a business lunch or conference is not suitable for a too short skirt or a deep-cut blouse. If the meeting is at a resort hotel or club, you will need to bring in several outfits that will suit different situations.

How to present yourself correctly

A few more generally accepted norms of etiquette:

you need to walk with a straight posture, a tucked up stomach and straightened shoulders;
communication norms regarding greetings include polite words, but they are not always correct, for example, “good afternoon” should not be said to a person with an upset face;
even unfamiliar men should help the ladies to enter the premises by holding the front door;
the word "please" should be used for any request;
before you say goodbye to your interlocutor, you should first prepare for this: “unfortunately, it’s too late”, and then say words of gratitude or a compliment (if it is a woman).

Communication etiquette

The rules of etiquette must be observed when communicating between women and men. A male representative should follow to the left of the companion and be the first to enter the restaurant. If a lady greets friends, the gentleman should also say hello to them, even if people are unfamiliar to him. Without a woman's approval, a man has no right to touch her. It is allowed only in moments of assistance (getting into a car, crossing the road). Smoking in the presence of another person, regardless of gender, is allowed only with the permission of the interlocutor.

There are certain rules of speech behavior. So, if you have been insulted in the presence of other people, you should not give in to provocations. Get up and leave the scene. You can not ask the interlocutor for information about his material well-being, love affairs and other personal things. When inviting a business partner to a meeting, be sure to be punctual. Special respect should be shown to people who showed generosity or came to your aid in difficult times - they were not obliged to do this.

Conversational etiquette

Courtesy rules exist in any conversation. Verbal behavior is divided into written and oral forms, with the former having stricter rules. There are several types of conversations: business, official, informal. The oral form has simpler rules, for example, instead of a speech greeting, you can get by with a nod of the head. The ability to conduct a polite speech is to say to the interlocutor only those things that he himself would like to hear. The basic principles of a conversation are correctness, brevity, accuracy, and relevance.

How to communicate with an interlocutor on the phone

Compliance with the rules of netiquette should be during communication on the phone. During a conversation, you need to carefully monitor intonation, since the interlocutor does not see your face and may misunderstand the meaning of the message. You should not make the caller wait, the maximum time for picking up the phone reaches six rings. You don't need to rush to the phone either - it's better to answer after the third ring. It is customary to call the interlocutor by name if he is familiar. If not, then it is advisable to introduce yourself first.

Good manners and business etiquette

The basic rules of conduct are the rules of business communication. But not only the speech component is important in contact with partners, body language also plays an important role. For example, when talking, you don't have to spread your legs wide, keep your hands in your pockets, or hunch over. Excessive gesticulation is also not encouraged - in order not to embarrass the interlocutor, gestures should be restrained. Pay attention to the person's personal space - the distance should be no less than the size of an outstretched arm.

Household etiquette

Family members should be especially polite to each other. To maintain a warm relationship, one must constantly monitor the psychological climate, sincerely rejoice at the successes of loved ones, not go over to insults during quarrels, use the words "sorry", "thank you", "good morning" and others for communication. You must be respectful of the older generation and not read your children's personal notes without permission.

How to behave at the table

The main rule of behavior at the table is not to chew with your mouth open. Talking is also undesirable, especially when food is being chewed. Before you put part of the common dish on your plate, you first need to offer it to the rest of those present. Do not serve your own plate first, but let guests or older family members do it. When setting the table, common cutlery is placed next to each dish. Soup must be served in special bowls from the seated person to the right.

Guest etiquette

Accepting friends and visiting them is a good practice for the etiquette form of acquaintance. For a reception, it is considered the best time - dinner, but you need to invite people in advance so that they can adjust their plans. Dress code can be informal. According to etiquette, an unfamiliar guest is called by name only after his own introduction. In a friendly company, you can skip serving the main course, but this is unacceptable for a business dinner. It is important to be able to use different types of cutlery, even if the owners of other national traditions.

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Standards and rules of decency for men and women - the basics of small talk and behavior in society