More and more often, citizens are interested in how to call a doctor at home from a polyclinic. Both for children and adults. This is not as difficult as it seems. The main thing is to know about some of the features of the process. What information should every citizen be familiar with? How can modern citizens call this or that doctor at home? Not necessarily from the clinic, but in general. Some tips and tricks will help you figure this out. If you take into account several features, then calling a doctor at home will take place without much difficulty.

Where to call

A huge role is played by where the doctor is called from. Many, as already mentioned, are interested in how to call a doctor at home from a polyclinic. Specialists from such institutions come without much difficulty. But where can you call a doctor?

To date, the following places are distinguished, from where specialists leave:

state polyclinics (adults and children);
private medical centers;
Ambulance.

Depending on what kind of doctor we are talking about, the answer to the question of how to call a specialist for an examination at home will differ. What to look for first of all?

Who leaves

For example, the fact that from all specialists a local therapist comes to the house at the address of the citizen's residence. Doctors of narrow specialties, as a rule, do not come from state clinics. General practitioners also work in the ambulance.

Only in private medical centers it is often possible to call a narrow specialist at home. But as a rule, such services are expensive. And most often, either a therapist or a pediatrician is called home.

Not always available

Another feature is that doctors from clinics do not always come. They are called exclusively on weekdays. On weekends, you can hope to see the doctor on duty directly at the clinic. And nothing more.

On weekdays, the local therapist at the address of the call can come before 20:00. In Moscow, due to the increase in the number of cases of influenza and SARS, the time for making rounds of houses on calls was extended until 21:00. A similar innovation is taking place in many cities of Russia.

It is impossible to say exactly what time the therapist or pediatrician will come. All that remains is to wait for a specialist. If an appointment is urgently needed, it would be better to call an ambulance. She comes around the clock. And she has to wait less than a local therapist.

Depending on accommodation

How to call a doctor at home from a polyclinic? To do this, you need to remember to which state budgetary institution this or that person was attached. If there is no attachment, you will have to call the clinic at the patient's place of residence.

It is for this reason that it is impossible to answer exactly how to call a local doctor at home. The polyclinic at the address of residence and attachment for each district of a particular settlement has its own. Therefore, everything is individual. Only one thing is clear - it is required to contact the clinic to which the citizen is attached. Then the local doctor will come on call.

How to get help

How to call a doctor at home from a polyclinic? What are the ways of bringing the idea to life? Today, citizens can use several methods. Moreover, regardless of where the doctor comes from - from a state clinic or a private center.

Among the main ways to call a doctor at home are:

landline call;
a call using a mobile device;
internet application.

Also, in some cities, you can use a call to a single number to call doctors at home. For example, Penza has a similar system. Usually a call is made from a landline or mobile phone.

State polyclinic

Now you can consider each scenario separately. Most often, a polyclinic serves at home at the address of registration and attachment of a citizen. How to call a local therapist in this or that case?

To do this, you can follow a small instruction:

Find out the number of the clinic to which the patient is assigned. In it, it is imperative to specify the phone number to call a specialist at home.
Call from any phone to this or that number.
Report full name patient, address of residence and symptoms of the disease. Sometimes it is necessary to name the area of residence. This is optional.

Nothing else is required. You can wait until the doctor comes to the named address. We'll have to show patience - the local therapist goes around the house on call according to the schedule. Therefore, as already mentioned, it will not be possible to say exactly when the specialist will come.

For kids

Calling a doctor at home for a child is made according to a similar principle. All children are attached to state polyclinics at their place of residence. The algorithm of actions when it is necessary to call a pediatrician is simple.

Parents should:

Call the polyclinic where you live. You need to use a special telephone, which is used to call doctors at home. The reception usually does not receive a call.
Provide the address of residence and personal information of the child. Symptoms of the disease must be described.
Wait for a specialist to come. It is advisable to prepare a birth certificate, SNILS and a compulsory medical insurance policy. These documents can be requested by the medical professional from the parents.

It is necessary to pay attention to the fact that when you link to another clinic, not at the place of residence, you will have to get acquainted with a new pediatrician. Only district doctors make home calls. Therefore, it is required to call a doctor from the clinic at the place of residence of the child. All this is absolutely free. On weekends, as a rule, district pediatricians do not make rounds of patients.

Ambulance team

Calling a doctor at home around the clock is possible only in a few situations - when it comes to an ambulance or when a patient turns to private round-the-clock clinics, which are ready to come to the call at any time. On weekends or in emergencies (a sharp deterioration in the condition, heat) are invited to seek help from an ambulance. A general practitioner with a team of assistants will arrive relatively quickly. But the reasons must be really serious. Otherwise, the call may be recorded as false.

It is clear how to call a doctor at home from the clinic. The phone number for calling an ambulance from stationary devices is 03. It doesn't matter in which city the citizen lives. This number allows you to make calls to the city ambulance service.

Accordingly, in order to take advantage of the call of the brigade, you need:

Dial 03 on the phone and wait for an answer.
Provide the address of residence. Further describe what is happening with the patient. Be sure to name the full name. the citizen to whom the brigade is visiting.
Prepare patient documents. Will come in handy following papers: SNILS, health insurance policy, identity card.
Wait for the ambulance and show the relevant documents to the brigade.

All further actions depend on the situation. The called-in team can provide home assistance and advise on further patient care. Or the citizen is immediately taken to the hospital in an ambulance.

From mobile devices

There is a single number to call a doctor at home. In Russia, it is proposed to use the combination 112 from mobile devices. The call is completely free. The advantage of this scenario is that even with a negative balance, you can make a call.

Speaking about calling a doctor, it is worth noting that it is not the district pediatrician / therapist who will come to the call, but the emergency team on duty. To contact the clinic, you will have to use the doctor's call number in a particular medical institution. Then the same actions are repeated as when talking on a landline phone.

How to call a doctor by mobile? An emergency ambulance service will arrive if you follow the instructions:

Dial 112 on the phone and press the call button.
Switch to dialing mode during conversation.
Dial 03 and wait for an answer. If the phone does not support the possibility of calling double numbers, the * sign is put after 03.
Provide the operator with the address of residence, the reason for the call and the patient's details. Usually, the last name, first name and patronymic, as well as the year of birth are enough.

That's all. As a rule, this technique is not used very often. But it is still necessary to take it into account. In emergency cases, the method is extremely effective. You can use the combination 112 in any city in Russia.

Internet

And how to call a doctor at home from a polyclinic via the Internet? This option is not available in all medical institutions in Russia. But it is moving forward quite actively.

The algorithm of actions is simple. The patient should:

Go to the official page of this or that clinic. You need to contact the institution where you live.
In the services section (or in the main menu on the page), find the "Call a doctor" item. The inscription may be different, but the meaning will not change.
Fill out the standard form. Most often, you have to indicate the patient's data, describe the symptoms, the address of residence and the area to which this or that house belongs.
Wait for confirmation of the operation.

Our people are modest, and therefore, even almost in a dying state, citizens go to seek medical help. Yes, it is really convenient, but not for you, but for the doctor. On the other hand, there is such a thing as a home from a polyclinic at the place of residence, and every citizen of the Russian Federation has the right to do so. So let's try to figure out how to call a specialist home and use his services in Moscow.

Health care

Oddly enough, but the fear of health workers is present in almost everyone, and therefore many citizens will use the Internet better, find some folk recipe and heal themselves. In principle, it is normal for a person to catch a cold or hit their little toe on the corner of a table. But there are other, more serious diseases that you yourself cannot cure, and you will have to contact a specialist in any case. And if you pre-engage in self-medication, this will complicate the task for the doctor later, and even more so it will not save you time.

What documents will be needed when visiting a doctor

So, you have decided to call the doctor to the house from the polyclinic at your place of residence. Make sure you have everything beforehand. Required documents, namely, an identity card confirming that you are a citizen Russian Federation, insurance policy, as well as SNILS.

In case your child is sick and needs urgent medical attention, you will need SNILS, policy and birth certificate of your child. Plus, you will be required to show your own ID.

Many do not call a doctor at home due to the lack of an insurance policy, but this is a huge misconception. Remember, it does not force you to have a policy, moreover, the services of the doctor on duty are completely free, since this is emergency assistance that every citizen of the Russian Federation can count on.

Calling a doctor from a polyclinic at home

You can call the reception

When you call the registry, the specialist goes to the patient on the same day. In fact, almost all citizens use this particular method, since it is really convenient. But keep in mind, when you call a health worker, you will need to give certain passport details. After that, there will be a question about the state of health and symptoms, so that the doctor has an idea of what he is dealing with in advance. As a rule, the doctor goes home to the patient in the event that the latter is not able to get to the clinic on his own.

As a rule, a doctor is called at home from a polyclinic at an elevated temperature, nausea, chills, aching bones, and so on.

You can leave a request on the official website of the medical institution

Many people prefer not to call the registry, but to simplify their task and leave a request on the website of the medical institution. Indeed, by means of a computer or a mobile phone, if the Internet is available, you leave an application, where it is examined, and then sent to the specified address of the doctor. But keep in mind that in this case there will be little passport data. You will also need a policy number. Thus, the clinic is reinsured, since there are a lot of false calls with this method.

Medical visit

There are times when you cannot call a doctor. Today, many are abandoning landline phones, as there are mobile ones. But mobile communication is not always reliable, and the phone itself can fail. And medical assistance is urgently needed. How to be in this case?

In fact, your relatives or even neighbors can leave an application to the clinic. The most important thing is that they have your data. In fact, the application is made in the same way as by phone, but the doctor's call is free of charge according to the law.

If you need a narrow specialist

Many do not even think about the fact that you have the right to call even an ENT doctor, ophthalmologist and even a gynecologist at home. But in order to call doctors of a narrow profile, you need to have some indications.

Let's say a citizen feels bad. Then a therapist comes to him initially, in the case of a sick child - a pediatrician. If a citizen really feels bad and cannot move independently, then he must be hospitalized, where an examination and additional research will be carried out. But if the patient does not want to go to the hospital, the doctor has no choice but to work at home. In any clinic, a registration book is provided for this, where the therapist notes the visit of the required doctor. It already depends on the patient's illness. A problem with the eyes, it means that an ophthalmologist will come, if the heart is junk - a cardiologist and everything like that.

But a therapist does not have to come beforehand in order to subsequently appoint a highly specialized doctor. There is a category of the population to which the doctor comes immediately. This category includes the elderly, disabled people, veterans, their widows, disabled patients. That is, if such a person needs an ambulance medical care, he should call the registry, and a specialist of the required specialization will be sent to him. In addition to a doctor, laboratory assistants, as a rule, come to such citizens, who must collect certain tests.

How to call the doctor on duty at home

There are times when a citizen is simply unlucky. He falls ill on some national holiday when no one really works. But the state took care of this too. In each district polyclinic in such cases, a doctor on duty is working, who will always help. In this case, it is best, of course, to go to the clinic for help on your own. But if this is not possible, call the reception and leave a request, the doctor on duty will definitely come to you.

Just keep in mind that in such cases, at least in our country, doctors on duty do not particularly like to go somewhere, and may "get away". Remember, this is yours civil law for emergency medical assistance, and you have full constitutional law use the services of a specialist at home.

How to call an ambulance

There is such a thing as emergency care. This is when a person really needs a consultation and examination by a specialist, but the working hours of his attending physician have come to an end. Then there is nothing else to do but call the ambulance. On the phone, you explain what happened to you. Sometimes you are counseled directly over the phone, but if this is really necessary, the medical team is sent home to the patient.

But the "ambulance" works not only at night. Sometimes it is simply impossible to hesitate, and the doctor examines other patients. In this case, the citizen also has every right to call an ambulance home, since it may be too late for the doctor to do all his business and arrive at the patient's office. And there is nothing to be ashamed of, we are talking about health and even life.

How to call a gynecologist at home

In principle, in this article we figured out how to call even a narrow profile health workers home as needed. The question remains, do such specialists as an obstetrician or gynecologist come on call?

These guys, like all other doctors of other specialties, of course, can come home. But the only thing is that in such cases you yourself need to get to the hospital as quickly as possible, without waiting for anyone. Such measures are taken with severe pain in the genitals, with bleeding, and so on. In this case, you probably need an urgent surgical intervention that no one will provide you at home

If you are pregnant, then you also should not wait until the obstetrician comes to your home. For the slightest ailments, immediately go to the hospital yourself, by taxi, or call an ambulance. Do not forget that your child's life depends on your decision, and this is not a joke to you! You are already responsible not only for your own health.

So, we tried to explain to you as clearly as possible how to call a doctor from the clinic to your home, and offered several methods and options. Do not be afraid to ask for help in any case, since this is your civil right and this is your health and life! in case of problems, our lawyers will advise you completely free of charge!

How much does it cost to call directly to 2/3/4/5 children?

Examination of another child will increase the cost by RUB 1,300.

How long does it take to see a pediatrician?

Usually a paid pediatrician appointment lasts 40 minutes. However, our doctor is not limited in time and will spend as much time with the child as needed.

Can I get vaccinated at home?

No. Vaccinations must be done in specially equipped rooms to monitor the child's reaction to the drug.

Does the pediatrician have an otoscope with them?

Yes. With the help of an otoscope, the pediatrician will certainly examine the child's ears.

Is it possible to call a pediatrician at home for a routine check-up?

Yes, calling a pediatrician at home is possible in this case.

Can a pediatrician write a certificate at home?

Yes. A paid pediatrician can give a certificate of temporary disability of a preschooler, schoolchild and student.

Is it possible to make an appointment with a specialized specialist after receiving a pediatrician?

Yes. Paid pediatrician if necessary, give a referral to a specialized specialist. An ENT specialist and a neurologist at DOC + can also be called at home.

What does the pediatrician check first?

If you make a paid call to the pediatrician, the appointment will take on average 40 minutes. During this time, the doctor will find out how the pregnancy and childbirth proceeded, ask about the medical history and complaints.

Then the doctor will carefully examine the baby, perform palpation (feel the tummy), auscultation (listen with a stethoscope), percussion (tap), measure the temperature, check the throat and ears with a special device with an otoscope.

If necessary, the doctor will issue a sick leave, write out a certificate, give a referral for tests and to narrow specialists.

What are the benefits of calling a pediatrician home?

In the polyclinic, the district pediatrician finishes work early and often in the afternoon it is impossible to get his help. In this case, it will also help outchildren's doctor at home.

You don't have to go anywhere with a sick toddler and sit in line with sick children and their nervous parents. The doctor will examine the child in a comfortable environment, and not on a cold changing table in the office. The examination time is not limited, so the doctor will devote as much time to your baby as necessary.

What happens when the doctor comes back?

How the second appointment goes depends on the condition of the child. In any case, the doctor will examine literally every centimeter of the baby, listen and tap it, measure the temperature, check the nose and ears with an otoscope.

If the baby's condition has worsened or remains at the same level, the doctor may prescribe additional tests and studies. Most often, the doctor sends for a blood and urine test, if bronchitis is suspected, he can send it for an x-ray.

If the baby feels better, you can close the sick leave and write out a certificate in a regular clinic and save money. For those who value convenience, a paid pediatrician at home will help save time and effort.

Find out for what symptoms and conditions they call a doctor from the clinic, an ambulance for an adult or a child, and also what to do if the doctor does not come to the call.

No one is immune from diseases: neither children nor adults. Fortunately, today, feeling bad, we can immediately receive qualified medical care. And we even have an alternative - to come to the clinic on our own, to call a doctor or an ambulance to the house. In what condition and under what symptoms how to act, read the article.

How to call a doctor at home by phone and the Internet through State Services?

The system of health care institutions is organized in such a way that certain addresses are assigned to adults and children's polyclinics - a site. Accordingly, a person becomes attached to a specific polyclinic at his place of residence, it is from this clinic that the district doctor must come to the house upon a call.

IMPORTANT: Despite the development of medicine, even today there are those who prefer to treat themselves and their children on their own: they take medicines at random from the pharmacy, use folk remedies diagnose themselves on the Internet. But without the appropriate education and experience, it is impossible to determine the disease and how to deal with it. If you feel unwell, do not shy away from the right to receive professional medical care completely free of charge. Assess your condition and decide whether you should go to the clinic or call the doctor home.

Your notebook must contain the registration and informant numbers of the polyclinic at your place of residence. Sometimes the facility has a separate number to call a doctor.
Call the indicated number, describe your symptoms and leave the details: IPO, year of birth, address of residence (specify if there is a coded lock or intercom on the door).
The doctor must visit you during the current workday. To carry out an examination, to advise on more detailed examinations, he is obliged to prescribe treatment completely free of charge. If the doctor believes that home treatment will be ineffective, he or she will issue a referral for hospitalization.

IMPORTANT: You can make a doctor's call directly at the clinic. Ask a family, friend, or neighbor to walk into the lobby of the facility and leave a call at the front desk or a self-recording journal.

Many clinics today have their own sites on the Internet with the option to call a doctor. You can also use the website of the State Service.

From what time until what time can you call a doctor at home for a child and an adult?

There is an unspoken rule - a doctor from a polyclinic must be called only in the morning, otherwise the call will not be accepted. Sometimes the medical institution itself sets a time frame - from 8 to 9 o'clock, from 8 to 12 o'clock. Having discovered signs of illness in themselves or in a child, patients wait for the next day, aggravating their condition. Why is that?

Polyclinics have work time usually from 8 am to 7 pm.
In the morning, house calls are collected and distributed to doctors according to the territorial principle.
Before or after visiting hours, the doctor visits the patient.

It becomes clear that calling a doctor in the morning is convenient for both the clinic and the patient. But this does not mean that the call will not be accepted during the day. It will simply be possible for a doctor to wait until late at night, and there is no guarantee that a local therapist who knows the patient well will come. He may be at the reception during the call.

Is it possible to call a pediatrician for a child and an adult on duty from the clinic on Saturday or Sunday?

In almost all clinics, Sunday is a day off. On Saturday, the polyclinic either works normally, or there is a specialist on duty. The possibility of calling a doctor at home on this day should be checked with a specific medical institution.

IMPORTANT: If your condition does not allow you to wait until Monday, you should call an ambulance on weekends. Arriving doctors will provide emergency assistance, offer hospitalization if necessary, or on the first working day, they will call the doctor from the local polyclinic.

Which doctors can be called at home for a child and an adult free of charge? Is it possible to call a doctor of a narrow specialist: surgeon, ENT, therapist, neurologist, narcologist, psychiatrist at home?

If necessary, it is not only the therapist who visits the patient. A local doctor can prescribe a referral for a specialized examination at home by doctors:

neuropathologist
surgeon
otolaryngologist
endocrinologist
other specialists conducting an appointment at the polyclinic at the place of residence

Also, a paramedic-laboratory assistant can come to the house to collect analyzes.

Doctors - specialists from the polyclinic visit the elderly, bedridden patients and the disabled.

IMPORTANT: Specialists come to the house of elderly people, bedridden patients and disabled people who are unable to move independently.

Specialists don't have calls every day. They visit patients 1-2 times a week. If there is a need, the head of the clinic can decide on an unscheduled visit of a specialist to a patient on any day during his working hours.

In what cases can you call a doctor, at what temperature, pressure, symptoms? Is it possible to call a doctor if there is no fever?

The reason for calling a doctor at home is a condition in which the patient cannot come to the clinic on his own. These are considered:

temperature above 38 degrees
temperature below 36 degrees
increased and decreased blood pressure(indicators in one direction or another other than 120/80)
trauma
exacerbation of chronic diseases
myalgia
back and joint pains, others

IMPORTANT: It is unreasonable to refuse home doctor services just because the patient does not have a fever.

At the same time, the service of doctors on calls should not be abused:

they are people too, they have fixed working hours
patients who really cannot visit the clinic can wait for them

If you have rhinitis or a moderate headache, do not be lazy and make an appointment yourself.

For what symptoms do you need to call not a doctor from the clinic, but an ambulance?

In planned cases, that is, with diseases and conditions that do not pose a threat to the patient's life, do not require emergency and admitting a delay in its provision, a doctor is called from the clinic.
The ambulance will arrive in case of emergency and urgent cases.

Emergency care is needed in case of sudden conditions, acute diseases and exacerbations of chronic diseases, when there is a threat to the patient's life.
Emergency care is needed in case of sudden conditions, acute diseases and exacerbations of chronic diseases, without an obvious threat to the patient's life, but without the ability to delay its provision.

An ambulance is called:

at a temperature of 40 degrees and above
with hypertensive or hypotonic crises
with convulsions
with difficulty breathing (asthma attack, laryngeal stenosis, falling into the throat foreign body, other)
heartache
renal and hepatic colic
acute pancreatitis
bleeding
loss of consciousness
acute abdominal pain
diarrhea and vomiting, other signs of intestinal infection
skin rash accompanied by other signs of an infectious disease
injuries in which independent movement is impossible
other acute conditions

VIDEO: Call a doctor or go to the hospital?

Is it possible to call a doctor without a registration, without a registration, if there is no policy?

If you are a citizen of the Russian Federation, you must have a policy that entitles you to free medical care. Without it, a doctor from a polyclinic will not come to your call for free. You still have the option of calling a private therapist for a fee.
If you have a policy, you can call a doctor at your place of residence, not by registration, and he is obliged to provide you with assistance free of charge.

How many times can a doctor be called at home?

There is no limit on the number of home calls for an adult or a child. If after the initial visit of the doctor the patient's condition has not improved, he will come again as many times as necessary.

IMPORTANT: Usually, when ineffective home treatment after a second visit, the doctor gives the patient a referral to the hospital.

There are no restrictions on repeated home visits.

If you call a doctor at home, will they give you a sick leave? Can I call a doctor while on sick leave?

The mere fact of calling a doctor at home is not a reason for issuing a sick leave. It will be issued if the doctor determines that due to the patient's condition he has temporarily lost his ability to work or poses a danger to others.
For example, a sick leave will be issued for:

flu
infectious diseases
cystitis and pyelonephritis
osteochondrosis
radiculitis
fractures, dislocations, etc.
poisoning
exacerbation of gastritis, other

If the patient's condition on sick leave has not changed or worsened despite the treatment, the doctor will come to him again.

Is it possible to call a doctor at home for a pregnant woman?

A pregnant woman can call a doctor at home on the same grounds as other patients. When making a call, she must definitely notify her position.

IMPORTANT: Pregnancy itself is not considered an obstacle to independent visits to the clinic.

Pregnancy in itself is not considered an obstacle to independent visits to the clinic.

There are also conditions in which a pregnant woman does not have time to wait for a doctor from the clinic:

bleeding
stomach ache
pressure rise
temperature
loss of consciousness
weakness

With such, an ambulance is called and the issue of hospitalization of a pregnant woman in a hospital, including a gynecological or maternity hospital, is resolved.

With chickenpox, call a doctor at home or go to the clinic?

Chickenpox is an acute and highly contagious infectious disease. If a child or an adult has symptoms in the form of a rash, fever (it may not be there), weakness, intoxication, you should not go to the clinic on your own. Anyone who comes into contact with the patient is in danger. The doctor is called at home.

Can I call a doctor for a child and adult with conjunctivitis?

Conjunctivitis in children and adults is usually viral or bacterial in origin. Since this is an eye disease, it is better to be treated by an ophthalmologist, child or adult, respectively.

If symptoms of conjunctivitis are found in a child, a local therapist is called at home. He clarifies the diagnosis, then sends a nurse to the sick baby to collect the discharge from the eye for analysis, as well as an ophthalmologist. He will come, but it will take time. Better not to delay, come to the clinic on your own. A child in an acute condition in an isolation box will be accepted out of turn.
An adult with conjunctivitis will have to go to the clinic himself, if this disease is not accompanied by another, which is the reason for calling a doctor.

What if the doctor did not come on call?

The doctor may not come to a call to a patient who himself cannot come to the clinic, due to workload (for example, during a flu epidemic), human factor (he himself became acutely ill, did not transfer the call, etc.), for other reasons.

If you are waiting for him in the morning, the end of the working day is already approaching, call the clinic and ask if the doctor is coming.
If the doctor does not come, duplicate the call in the morning of the next day, or try to get an appointment yourself.
In case of an acute condition in yourself or a child, call an ambulance.

IMPORTANT: If the doctor ignores the call, does not come without a good reason, you have the right to complain about it to the head physician, to the territorial body of the Ministry of Health of the Russian Federation, and also call the hotline of the Ministry of Health of the Russian Federation at tel. 8 800 200-03-89.

Is it possible to call a doctor at home for a fee?

Today, there is a huge number of private licensed clinics and polyclinics that provide the service of calling a doctor at home for a fee, even if there is no indication for that. On weekdays, Saturdays and even Sundays, you will be visited by a pediatrician, therapist, specialist doctors, nurse or laboratory assistant. The cost of the service should be found out in a specific clinic.

VIDEO: Child's health - Calling a doctor at home

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In what cases can you call a pediatrician at home?

Explain, please, at a child's temperature up to 37.5, you can call a doctor at home, or is such a temperature considered an outpatient case and we may be denied a call? If the child has vomiting, diarrhea, called the pediatrician. The pediatrician (I will not name the last name) came and grumbled that vomiting, diarrhea did not cure, but prescribed treatment and gave a referral to an infectious disease specialist the next day. It is clear when the case is serious, you need to call an ambulance, but when you can get by with treatment at home, but because of vomiting and diarrhea on the first day, you cannot reach the infectious disease specialist, who should you contact then?

Olga Health care

Answers:

It is up to the parents to decide whether or not to call a doctor at home.

Dear Olga!

To date, there is no normative document - neither federal nor regional - that would regulate situations requiring a call to a pediatrician at home and situations in which the parents of a child can or should contact him to a polyclinic. Thus, the decision is made by the child's parents: if you think that a call is needed at a temperature of 37.5, vomiting and diarrhea, then you are calling. The clinic staff have no right to refuse you. The call must be handled by a doctor on the day it is received.

Also, the behavior of a pediatrician on a call described by you is a violation of ethics and deontology committed by an employee. Pediatricians have the right and must provide care for all diseases in accordance with the procedures and standards of medical care. Vomiting and diarrhea are uncharacteristic symptoms that can occur at the most different diseases, including at the onset of ARI. Moreover, not a single regulatory document has established that only an infectious disease doctor treats vomiting and diarrhea. Yes, in case of doubt about the diagnosis, a consultation can be ordered. You did absolutely right that you did not take the child to the clinic, thereby preventing possible infection of other children.

8 comments on the post “ In what cases can you call a pediatrician at home?”

Wow what beautiful words I remembered the dear head physician ... Ethics, deontology ... It's just that it's difficult for the ENT to judge the work of the district police officer ... Why not come to the appointment? Damp? Coldly? Laziness? But a doctor, he is not a man - he will come running. He will not even come, because there are chronically not enough cars, but will come running ... Why not drive the aunts, who are all for fifty dollars on calls ... And by the way, dear head physician, if my memory serves me, then one of the principles of deontology is the impossibility of discussing another with a patient doctor, no matter how you treat him ...

angry, as I understand YOU doctor ?!

Dear "Evil"! Your "nickname" matches the tone of the comment. I really hope that this is not the case in real life. If you carefully read the answer, then it just says about the absence of normative documents regulating the issue, therefore, from the point of view of the law, the rights are on the side of the patient. We have already discussed this situation earlier (there was a similar question) on the same portal. There we urged parents to approach their law deliberately, taking into account the load, and the seasonal rise in the incidence, and "cold, damp". In this specific case Mom was not "lazy". Also, a specific employee was not discussed, but the inadmissibility of such statements from the outside was discussed. medical professionals... In addition, I inform you that I have not only a certificate of otolaryngology, but also a certificate of organization of health care and public health, according to which the head is obliged to analyze the work of all structural units, regardless of the specialization and profile of the assistance provided.

Oh, if only the doctors would come! My daughter had a high temperature in the evening, I think I’ll call a doctor in the morning, she seems to be suffering. And in the morning 37 and the decision that we will come ourselves, the reception from 2 pm, it is not difficult for us to reach. At 12 o'clock the temperature is under 40, there is no question of any "we will reach ourselves", and the reception refused - they called late, all applications were only up to 12 o'clock. It turns out only to pull the ambulance from important calls to distract, despite the fact that their measures will be reduced to an antipyretic injection - although I myself can light a candle. It turns out drag a child with such a temperature to the appointment yourself ....

Reception at the clinic by appointment. Want to sign up ... but not until a week earlier. They came without an appointment - I spent 4 hours with two children (1.5 and 4 years old) in a polyclinic full of people. Next time there is no particular desire - we treat ourselves. We come for a certificate ... and, no, they did not give a certificate ... we came already healthy, what kind of certificate? How to be? I’ll call you home… sorry, but I don’t have 500 rubles for a personal appointment.

Yeah! It is only in the Novovyatsk Children's Clinic that pediatricians do not like to go on calls! She lived in Kirov, there is a different attitude! And here the fish rots from the head, since even the deputy head says: "Bring down the temperature at home and come to the appointment!" He still has ... years left to retire !!! " This is the attitude towards patients ... But what are the children to blame?

It's good when they really call a sick child, otherwise you sometimes come to the call, they download over the heads and there was no temperature, you just need to listen to them, and sometimes the nozzles flowed, you need to call them to look at home, or a 17-year-old kid with a temperature of 37.5 ... The doctor does not have any drugs, this is not an ambulance. And try to run around at least 30 children in the area of at least 800 people in three hours. They are still outraged, they came late, then they quickly looked, then the children are left alone at home and they cannot tell anything. everyone must turn on their heads and assess the situation. Parents, on the other hand, do not want to go to clinics, they snort, and the doctor MUST run, he likes to go home, a lot of fun.

And parents "like" standing in lines for five hours with a one-year-old screaming, sick child, and when the turn comes, the doctor says that the appointment is over, come back tomorrow. And tomorrow is the day of a healthy child, first healthy children are accepted for weighing and vaccination, and then sick ones. And stay with the child for half a day. That's fun. So let them come home, we have a right to it

When a doctor is called at home for a child. How to call a pediatrician at home from a children's clinic? Calling a doctor from a polyclinic at home